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Implementation Project Manager (Remote)

Company: MacroHealth
Location: Raleigh
Posted on: January 16, 2022

Job Description:

Company Description

The U.S. health sector is complex and dynamic - a vast and diverse network of entities that impacts the population and economy like no other industry. At USD$3.3 Trillion, healthcare spending represents nearly 18% of U.S. GDP. It is complex and inefficient. Health service buying, selling, and settlements have seen little change in the past decade despite clear changes in available information, technology, regulation, and market consolidation.

Enter MacroHealth. MacroHealth is a mission-driven company. We are building the most advanced and trusted market platform for health service payers and providers. The company's vision is to create Intelligent Health Markets by building technology, knowledge and relationships that enable payers and providers to optimize the buying and selling of health services.

We are expanding our team of passionate thought leaders as we pursue our goal of disrupting the U.S. health sector with our vision and technology. We are committed to developing leading edge solutions in a supportive environment focused on customer success and employee fulfillment. We provide our engineers an environment in which they can contribute from day one while also providing opportunities for learning and growth.

Job Description

You will be responsible for overseeing all aspects of projects focused on the implementation of MacroHealth solutions for external customers. This will include project planning and management, scheduling, risk management, scope management, internal and external communications, and status reporting.

This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, and handle various tasks simultaneously while continuing to develop a positive work culture. You will be part of a growing team of implementation experts driven to deliver consistently exceptional service to our clients. Your ability to utilize your knowledge of US healthcare Payers and Provider networks is critical to your success at MacroHealth.

More About The Role
Be responsible for leading complex, cross-functional implementations for our clients and third-party partners
Oversee all aspects of the project including developing and maintaining the project plan, managing scope, coordinating internal and third-party resources, and providing outstanding, continuous communication, both internally and with clients
Identify, define and make recommendations to mitigate project risks in order to deliver projects on time; adept at developing creative solutions when it appears projects are blocked
Apply your experience managing projects of all sizes, including large, complex, cross-functional initiatives
Ability to manage multiple competing projects at various stages while demonstrating a sense of urgency
Focus on delivering a superior customer experience and maintain our strong reputation in the market
Assist with the continuous improvement of project management and service delivery best practices, processes, and tools
Serve as a role model of flexibility during organizational and/or business changes
Be able to travel up to 25% of the time (when travel restrictions are lifted)

What You'll Need
Strong working knowledge of healthcare operations, payer business processes, provider/network practices and data exchanges
Ability to develop strong working relationships with stakeholder groups, both internally and externally at any functional level
BA/BS degree, ideally with PMI, Lean Six Sigma, or similar project-management certification
Excellent oral, written documentation, and presentation abilities
Outstanding planning, negotiating, and influencing skills
Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking; presentation and facilitation skills
5+ years' experience as an external, client-facing Project Manager at enterprise scale
3+ years' experience working in a US Healthcare Payer or Provider environment
Ability to develop and manage project plans using MS Project or SmartSheet
Strong background in implementation of software as a service (SaaS) products

Your Background May Additionally Include
MS in Healthcare Administration, Business or other related degree
EDI or data analytics experience
Technical or IT Project or Program Management experience
Experience with Confluence, Jira and Aha

Additional Information

What You Can Expect

The success and engagement of our team members is the top priority for MacroHealth as a company. We provide a compelling package with competitive compensation and benefits as well as attractive incentive structures. Our collaborative work environment means each team member can rely on the skills, expertise, and support of one another across the company. We are open to new perspectives for improving our operations and fueling future growth and are committed to attracting and developing a diverse and engaged team.

MacroHealth is an equal opportunity employer.

Keywords: MacroHealth, Raleigh , Implementation Project Manager (Remote), Executive , Raleigh, North Carolina

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