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Senior Program Manager

Company: insightsoftware
Location: Raleigh
Posted on: January 16, 2022

Job Description:

Company Description

insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Job Description

insightsoftware is seeking a driven, strategic Senior Program Manager to join our Product Management team and help drive the successful execution of organizational readiness programs across insightsoftware. Your mission will be to work cross-functionally with Product Managers, Sales, Sales Enablement, Marketing, Support, Professional Services, and Customer Success to define the standards for early adopter programs, product launches, entering new markets, and releasing software as a company. This role will create processes and define success criteria to influence adoption and enablement of best practices while holding each function accountable to drive execution. This is a highly visible role crucial to helping the organization scale and deliver value.

Learn the ins-and-outs of the insightsoftware product portfolio and find opportunities to design programs that scale across product lines
Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs
Create a program roadmap, program materials, templates, documentation, and other assets
Monitor progress, define key performance indicators or success metrics by program, and be able to report on status against program objectives
Enable team members to act against process changes and maintain audit mechanisms to ensure ongoing adoption
Capture lessons learned, iterate, and continuously improve program management practices and approaches for productivity and future planning
Work with cross-functional team members to break through functional siloes, identify dependencies, and drive end-to-end company process improvement

Successful Candidates Will Demonstrate
Empathy: Program Managers need to understand what drives stakeholders and meet them where they are to ensure successful program execution
A bias for ownership: nothing is "not my problem" when dealing with cross-functional gray areas
Influence without authority: get alignment to shared goals and drive others to execute in a fast-moving organization with competing priorities
Comfort with autonomy and ambiguity: be flexible to react to changing business dynamics and be self-directed and able to consistently deliver progress without rigorous coaching

Bachelor's degree in IT, Computer Science, or Business
5+ years of experience managing complex projects and implementations and creating playbooks
5+ years of experience in organizational change management
5+ years experience in the SaaS industry, in a program management role, preferably with enterprise software
Strong experience and knowledge of the B2B space
Data-driven mindset: conduct financial and performance analysis to validate/invalidate assumptions and influence informed decision making
Excellent oral, written, and presentation skills, a confident communicator with the ability to present complex issues and solutions in a clear, concise fashion to both technical and non-technical audiences
Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team-oriented approach to problem-solving
Established ability to successfully define and drive programs with minimal guidance
Analytical skills to drive insight and summary reports with the ability to use data to identify next steps to reach stated objectives
Outstanding executive communication, collaboration, and influencing skills across all levels in the organization

Additional Information

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location . **

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location . **

Keywords: insightsoftware, Raleigh , Senior Program Manager, Executive , Raleigh, North Carolina

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