Operational Client Success Manager (Remote)
Posted on: January 15, 2022
We are looking for a motivated, customer-centric individual
willing to join our team as a Client Success Manager. In this role
you will primarily support our strategic accounts team on US
recruitment marketing campaigns for a major enterprise customer.
This position involves working on the front lines with our customer
to ensure we deliver results and provide outstanding service. This
position will report directly to the Director, Client Delivery on
the customer account. The ideal candidate is resilient,
detail-oriented, organized, an adept multi-tasker, and a
self-starter with a good understanding of recruitment advertising
campaigns and solutions.
Work with clients to strategize and execute on local recruitment
Build and maintain strong client relationships
Document and organize requests to comply with defined request
Provide timely and professional communication and follow up to
client requests while working collaboratively with stakeholders in
Develop trusted advisor relationships with key accounts, customer
stakeholders and executive sponsors
Consistently ensure delivery of our solutions according to customer
needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives
to internal and external stakeholders
Forecast and track key account metrics (e.g. quarterly sales
results and annual forecasts)
Collaborate with sales team to identify and grow opportunities
Bachelor's degree in business, marketing or related area
2+ years of experience in recruitment advertising, staffing or
employment branding, ideally supporting enterprise clients
1+ year of experience supporting or working large hourly employers
(e.g. Amazon, Walmart, FedEx)
Proficiency working with CRM Software (e.g. Salesforce) and MS
Proven ability to juggle multiple projects at a time, while
maintaining sharp attention to detail
Excellent oral and written communication skills
PandoLogic delivers Hire Intelligence to Talent Acquisition
organizations by sourcing quality applicants faster and more
efficiently through the use of big data, artificial intelligence,
and proprietary campaign algorithms that fully-automate and
optimize the job advertising and decision-making process.
We bet you'll love our awesome company culture, great benefits, and
crew of collaborative, bold, resilient, innovative, and caring
people. We love it here, and we think you will too.
Anything else you should know?
PandoLogic is being acquired by Veritone Inc. (NASDAQ: VERI), a
provider of an operating system for artificial intelligence, later
We were sought out by Veritone for our AI - our belief in it and
our commitment to it - by a company that is focused on using AI for
good. To build a safer, more vibrant, transparent, and empowered
Veritone is supporting our destiny, keeping our team intact, and
honoring our roadmap - this is an incredible growth
As a wholly-owned subsidiary of Veritone, there are no material
changes expected for employees and customers.
Integration with their platform will reinforce our tech backbone
and allow us to bring trillions of data points - from all sorts of
agnostic sources - together to create insights that will power the
workforce of the future.
To learn more visit http://www.pandologic.com.
PandoLogic is committed to providing equal opportunity employment
to all individuals regardless of race, color, religion, gender
identity, sexual orientation, citizenship, national origin,
disability, veteran status, or any other characteristic protected
by law. We are flexible. We are kind. We are PandoLogic.
Keywords: PandoLogic, Raleigh , Operational Client Success Manager (Remote), Executive , Raleigh, North Carolina
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