Director, Process Quality Management

Company: KPMG
Location: Raleigh
Posted on: January 15, 2022

Job Description:

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Director, Process Quality Management to join our Digital Nexus organization.Responsibilities:Responsible for helping drive technical outcomes and managing a team of junior and intermediate employees that perform within set technical guidelines and standard operating proceduresServe as process owner for the IT Services Demand Management process and pursue targeted maturity level for Information Technology (IT)Interface with the IT Leadership, Delivery Managers and PMO Leadership to coordinate the capture of business opportunities, and the management of the IT Demand PortfolioResponsible for analytics and reporting associated with Demand and Portfolio management; determine, implement, and manage the tools and data required to enable robust reportingWork with IT Financial Management to balance Project and Service portfolios with general ledger budgets and forecastsFocus is blended between execution and tactical planning and participation in strategic planning. Contribute to tactical plans and monitor progressQualifications:Minimum ten years of recent and progressive experience managing change and effectively communicating to teams; -advanced knowledge of the broader scope that frames the essential technical area of work with ability to use this knowledge to create incremental valueBachelor's degree from an accredited college or universityKnowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvementExcellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work; must be able to set goals and participate in strategic initiatives for a team; foster the development of high performance teams and interface with all levels of the organization; - ability to participate in development of resource plans and structures and influence organizational prioritiesKPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.At KPMG any employee, partner or contractor must be fully vaccinated or have a reasonable accommodation for COVID-19 in order to go to any KPMG office, or to work on or in association with a federal contract (unless prohibited by applicable law).

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