Senior Continuous Improvement Manager

Company: PAE Government Services Inc
Location: Raleigh
Posted on: November 22, 2021

Job Description:

Supporting the Most Exciting and Meaningful Missions in the World

Senior Continuous Improvement Manager

The Senior Continuous Improvement Manager (Sr. CIM) is a Lean Six Sigma Black Belt (or Master Black Belt) that helps programs and functional teams (collectively, "programs") improve their processes, capabilities, customer satisfaction, and profit margins by leading efforts to improve execution discipline, enhance management control, and reliably affect breakthrough changes.

The Sr. CIM assists programs in deployment and ongoing management of a disciplined ISO 9001 Quality Management System (QMS) supported by an effective implementation of Lean Six Sigma (LSS) methodology and a project management capability based on the Project Management Body of Knowledge (PMBOK). The Sr. CIM is a strategic-thinking, self-starting leader who works with minimal supervision to help programs transform process data into high-powered analytics that drive root cause analysis and preventive actions to achieve consistent results and accomplish business objectives.

The Sr. CIM Works with other CIMs, quality personnel, Lean Six Sigma-certified professionals, project managers, and program and functional team leadership in planning, designing, and accomplishing key projects, and assists program managers with the skills (LSS, PM, Financial) required to be successful.

Principal Accountabilities

* Identify and implement ISO 9001, Lean Six Sigma, and PMBOK best practices.
* Conduct scheduled and unscheduled internal process audits, issue Corrective Action Requests (CARs), and follow up on CAR progress.
* Mentor program quality teams and personnel.
* Assist in establishing processes for business leaders to measure, manage, track, and report operational project results and corresponding financial business benefits.
* Identify, lead, and manage process improvement efforts and conduct qualitative and quantitative analysis of process effectiveness using LSS methods.
* Leverage established continuous improvement methodologies (i.e., Lean and Six Sigma) to map current state processes and value streams including process profiles, timings, counts, roles and responsibilities along with other key data elements.
* Teach or assist with Lean Six Sigma Green Belt classes and monitor Green Belt projects submitted by Green Belt trainees.
* Mentor Green Belts.
* Provide updates regarding progress of Continuous Improvement activities.
* Assist in developing communications to the various organizational stakeholders regarding the Continuous Improvement value proposition to drive improved business performance.
* Assist in creating and implementing an approach to measure the organization's capability in learning and applying Continuous Improvement techniques.
* Work with business leaders and program managers, assisting them to define and report on current state performance, recommended future state, improvement opportunities, and current and future state benefits.
* Deliver breakthrough changes via Kaizen Events and Continuous Improvement Workouts.
* Assist in maintaining the Continuous Improvement Team's enterprise Project Management discipline and framework.
* Mentor junior CIMs in Project Management techniques and activities.
* Prepare and submit deliverables on schedule, in accordance with requirements.
* Support new business proposals requiring solutions for continuous improvement, risk management, performance management, and/or quality management.
* Perform other duties as assigned.

Reporting Relationships

Title of Direct Report(s): ---Indirect reports only

Title of Supervisor:--- Vice President, Performance Excellence

Knowledge & Skills

* Excellent communication, and interpersonal skills with the ability to influence stakeholders
* Proficiency in SharePoint, MS Excel and competency in MS Office and MS Visio
* Self-starter who thrives in a fast-paced, deadline driven, and dynamic environment
* Strong analytical skills with ability to analyze processes and make recommendations for improvements
* Proficiency in Change Management techniques
* Demonstrated knowledge of Lean Six Sigma, Root Cause Analysis and problem solving, and Statistical Process Control
* Highly proficient in project management
* Capable of detailed financial analysis

Experience & Education

* Bachelor's degree in Engineering, Management, Business, or related field; experience may be substituted for degree
* 15 years' experience in project management
* 5-10 years' experience in data analysis, continuous improvement, quality management, risk management, or performance management
* Strong verbal and written communication skills
* Strong organizational skills
* Secret clearance required
* Lean Six Sigma Black Belt (or Master Black Belt) required
* PMP required within 90 days

Work Location/Travel

The role is expected to travel periodically. In pre-pandemic days, travel was an average 25%, occasionally reaching 50%. In the current period, travel is minimal with focus on teleconferencing. There is an eventual potential for occasional, infrequent international travel. Living location is flexible but should have convenient access to an airport. Must be willing and able to operate in US Eastern Time Zone standard business hours, regardless of home time zone.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster

EEO is the Law Poster Supplement#06022021

Keywords: PAE Government Services Inc, Raleigh , Senior Continuous Improvement Manager, Executive , Raleigh, North Carolina