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Director of Development Operations and Analytics (Remote option)

Company: Oregon Shakespeare Festival
Location: Raleigh
Posted on: November 22, 2021

Job Description:

A Commitment:

All OSF employees are expected to respect diverse ideas, races, genders, sexualities, abilities, cultures, and religions, contribute to working in an anti-racist social justice theater, and value Inclusion, Diversity, Equity, and Access (IDEA).

Position Overview:

Reporting to OSF's Director of Development, the Director of Development Operations and Analytics will oversee and refine existing systems and develop new ones to support the planned growth of OSF's Development Department to a team of 18+ full-time staff, with the capacity to raise $20m+ annually, leveraging rigorous data analysis. The Director is responsible for maintaining the integrity of fundraising data and advising on strategy. The Director works collaboratively with colleagues across OSF and supervises a three-person team.

Remote work with periodic travel to Ashland, OR will be considered for the right candidate.

Principal Duties and Responsibilities (Essential Functions**):
Oversees and improves Development Department systems and protocols for database administration (Tessitura), financial reporting, fundraising analytics, and general administrative functions.
Optimizes planning and implementation of all Tessitura data management to ensure the department has ready access to comprehensive, accurate, and easily segmented data that enhance fundraising and donor engagement strategies.
Responsible for establishing and monitoring annual fundraising goals and the department expense budget, in collaboration with the Director of Development.
Documents policies, procedures, and best practices that support data-driven strategy building, as well as efficiency in gift tracking, data management, reporting, and analytics. Trains new staff as needed in these areas.
Oversees donor recognition, donor benefits delivery, and donor stewardship events.
Generates accurate and sophisticated budgeting and progress-to-goal reporting for staff, executive leadership, and board of directors, in collaboration with the Director of Development, Director of Individual Giving, and Director of Foundation, Government, and Corporate Giving, and Finance and Marketing colleagues.
Monitors trends in philanthropy on local, state, and national levels and provides strategic guidance of all fundraising activities.
Oversees and streamlines gift processing and acknowledgment processes.
Directs multi-year and restricted gift/grant tracking to ensure compliance.
Maintains gift acceptance policies in partnership with Finance and the Board of Directors, revising them regularly to align with OSF's values and evolving best practices in the field.
Coordinates with Tessitura and Data Analytics staff in OSF's Marketing & Communications, IT, and Finance departments to ensure the alignment of cross-departmental systems.
Develops and oversees the department's overarching prospect research strategy in partnership with other Development department leadership.
Supervises a Board Liaison and ensures comprehensive tracking of board activities, policies, and governance.
Represents OSF as needed throughout the region and around the country.

Other Duties and Responsibilities :
Attends IDEA, sexual harassment, and any other anti-bias training and workshops as scheduled by the institution.
Models and supports the mission and values of OSF.
Performs other duties as assigned by the Director of Development.
To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Supervision Received: Director of Development

Supervision Exercised: Manager, Donor Stewardship and Events; Coordinator, Operations and Donor Stewardship; Board Liaison


Education: Bachelor's degree or equivalent professional experience. Master's degree preferred.

Work Experience : 7-10 years experience in non-profit institutions. Experience in development and/or finance preferred.


Thorough understanding of and successful track record in managing employees to success.

Expertise in budgeting, analytics, and financial management; knowledge of regional and national philanthropic community; leadership qualities, ability to inspire and motivate others, strong self-direction and self-motivation; ability to make and explain decisions using clear, systematic frameworks; flexibility, adaptability; attention to detail; ability to work collaboratively, listen well and draw the best from colleagues and employees; good computer skills and knowledge of fundraising database programs (knowledge of Tessitura is preferred); ability to relate effectively with a diverse range of people; skill in fostering innovation; passion for the art form.

Physical Ability: Ability to sit at a computer terminal for long periods of time.

Special Hours Requirements: The position occasionally requires weekend and evening work.

OSF requires that all employees working on-site and for whom the COVID-19 vaccine is authorized to be vaccinated against COVID-19. OSF will require proof of an approved COVID-19 vaccination before starting work on site. OSF will consider reasonable accommodations for individuals with a valid medical or religious exemption from receiving the COVID-19 vaccine.


Amazing health, dental, and vision coverage; 403b retirement plan, STD/LTD & Basic Life Insurance; paid vacation and sick time; paid parental leave; local discounts from stores & restaurants; tickets for our shows.

Salary range: $93K-102K/annual

OSF is committed to creating an equitable, inclusive and accessible environment and is proud to be an equal opportunity employer. We have a clear vision to be the place where Inclusion, Diversity, Equity, and Access build the foundation for talented people. Women, non-gender-binary/trans individuals, BIPOC (Black, Indigenous, and People of Color), and people with disabilities are STRONGLYencouraged to apply ! Please join us as we shift the narrative and grow our organization into a true representation of Inclusion.

Keywords: Oregon Shakespeare Festival, Raleigh , Director of Development Operations and Analytics (Remote option), Executive , Raleigh, North Carolina

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