RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

Director of Product Management

Company: SugarCRM
Location: Raleigh
Posted on: February 22, 2021

Job Description:

SugarCRM is a customer experience (CX) leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life. The SugarCRM products group has an immediate opening for a Director of Product Management to lead our Sugar Serve team. Responsibilities include delivering best-in-class products to our customers. You must be innovative and strategic yet comfortable with driving execution. The role reports to our SVP of Product. Impact you will make in the role:

  • Define and evolve the product vision, strategy and roadmap
  • Design, document and present business cases cases.
  • Inspire the team to deliver on product roadmaps bringing new products and outcomes to the market
  • Implement best-in-class product management practices
  • Leverage market insight, data and customer feedback to optimize the product suite
  • Develop and monitor product KPIs, metrics and feedback into the business through dashboards
  • Analyze market trends and performance drivers to identify new product and growth opportunities and present product-related updates for different levels in the organization
  • Participate in trade shows, demos, customer meetings and conferences to evangelize our products
  • Support the sales team with product information, messaging and positioning
  • Participate in the creation and evolution of marketing and sales tools
  • Identify potential partners or complementary solutions that may benefit the product What you will need to succeed:
    • 10+ years of experience in Product Management with 3+ years in a leadership role
    • Experience with product support and field service management
    • Experience in customer relationship management and customer experience management
    • Direct experience managing product managers in a B2B setting
    • A great presentation style, teamwork, and communication skills are a must
    • Demonstrated experience leveraging analytics to define product direction
    • Strong product management skills, including but not limited to - roadmap, business case, prioritization, negotiation and obtaining consensus
    • Strong technical knowledge and experience working closely with technical members of staff
    • Hands-on leadership style with a willingness to get involved directly when needed
    • Ability to interact with partners, customers and staff in a professional and polished manner
    • Experience with agile software development We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks: - Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match - Unlimited Paid Time Off - Wellness Reimbursement Program - Onsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and more - Career & Personal Development Program - multi-platform - Ownership is the greatest self-identity at SugarCRM - you are making an immediate impact - We are a merit-based company - many opportunities to learn, excel and grow your career

Keywords: SugarCRM, Raleigh , Director of Product Management, Executive , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Sr. Accounting Manager - General Ledger/Inventory
Description: Job DescriptionSUMMARY:Oversees the execution of the organization's policies and procedures related to the general ledger. Ensures an accurate and timely close and that all transactions are appropriately (more...)
Company: Advance Auto Parts
Location: Raleigh
Posted on: 03/1/2021

Senior Manager, Business Intelligence
Description: Senior Manager, Business IntelligenceAn international life science organization experiencing high growth, is seeking a Senior Manager, Business Intelligence, to join a growing function.This individual (more...)
Company: Vaco Financial
Location: Raleigh
Posted on: 03/1/2021

Principal Technical Program Manager
Description: Engineering Seattle, Washington Washington, D.C. Plano, Texas Austin, Texas Atlanta, Georgia Portland, Oregon Chicago, Illinois Raleigh, North Carolina Boulder, Colorado Join us as we pursue our disruptive (more...)
Company: Splunk
Location: Raleigh
Posted on: 03/1/2021

Assistant Manager - Kitchen - #481 - Days/Evenings
Description: Assistant
Company: Sheetz
Location: Wendell
Posted on: 03/1/2021

Sr. Director, ACO Performance
Description: Thank you for considering a career at Evolent Health. Please take a minute to fill out the following
Company: Evolent Health
Location: Raleigh
Posted on: 03/1/2021

Nurse Director of Pediatric Telemetry
Description: Explore this new and exciting opportunity as the Director of the--Pediatric Telemetry Service Line at this highly reputable, award winning hospital in beautiful North Carolina.--Learn how you could--become (more...)
Company: Clinical Management Consultants
Location: Selma
Posted on: 03/1/2021

Sr. Director, Strategic Projects & Business Relationship Management (BRM)
Description: Sr. Director, Strategic Projects Business Relationship Management BRM The VP IT Strategic Projects BRM will report to the CIO and leads program and project management by developing and directing (more...)
Company: Revlon
Location: Raleigh
Posted on: 03/1/2021

Director, Apartment Design and Development
Description: Director, Apartment Design and Development While other companies just build places to live, at HHHunt we build a better way of life. Founded by Harry H. Hunt III in 1966, HHHunt is a recognized leader (more...)
Company: HHHUNT
Location: Raleigh
Posted on: 03/1/2021

IT Security Architect Program Director
Description: Overview Connvertex is seeking a--IT Security Architect Program Director--with our direct client. Title: IT Security Architect Program Director-- br Location: Raleigh NC br Duration: 12 Months Required (more...)
Company: Connvertex Technologies Inc
Location: Raleigh
Posted on: 03/1/2021

Assistant Salon Manager - Publix Pointe
Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants more
Company: Great Clips
Location: Coats
Posted on: 03/1/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds