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Senior Manager, Incentive Compensation Systems

Company: First Citizens
Location: Raleigh
Posted on: February 22, 2021

Job Description:

Senior Manager, Incentive Compensation Systems

  • 4300 Six Forks Road
  • Human Resources
  • Monday - Friday, 8-5
  • 7555 Job Description Overview

    It is an exciting time to be a part of our growing Compensation Team at First Citizens Bank. As the Senior Manager, Business Systems, Incentive Compensation, you will be responsible for management of the Incentive Comp Admin team and the SAP Commissions system, providing strategic direction for the expansion of current functionality to other line of business incentive plans, overall team direction, project management and issue resolution. The team currently supports the Mortgage, Broker Dealer and High Net Worth client groups, with plans for ongoing expansion of all feasible business incentive plans. Reporting to the Director Compensation, the Sr Manager Business Systems will be the primary point of contact with the HR Compensation team and Senior business leaders, as the expansion of functionality continues over the next several years.
    Responsibilities

    • Develop the strategy for ongoing business use of the SAP Commission system, ensuring alignment of business objectives with the incentive compensation plan objectives and the implementation of business rules within the system.
    • Support the system through design, development, testing and implementation of new plans or plan changes.
    • Manage the SAP Commissions, vendor relationship and escalation point of contact.
    • Partner with the internal IT team regarding ongoing development and issue resolution.
    • Evaluate system functionality and effectiveness through partnership with business leaders and HR Compensation consultants and develop plan to address gaps.
    • Ensure appropriate system documentation is in place and supportable through various audits.
    • Manage a team of Business System Analysts and Developers, from hiring, development, performance management and evaluation.
    • Coordinate user training and change management efforts within the rest of the broader organization and for existing and new user groups.
      Qualifications

      Bachelor's degree with 8 years of business experience, with specific experience in sales incentive system management or similar business system management.-Or-High School Diploma or GED and 12 years of business experience, with specific experience in sales incentive system management or similar business system management.Additional Requirements
      • Understanding of sales incentive system management (SAP/Commissions, Callidus, Xactly, other similar tools).
      • Strong Project management skills.
      • Strong Team management skills.
      • Ability to understand extremely complex incentive plan logic.
      • Ability to work collaboratively across departments and with business leaders.
      • Action oriented and adept at working in a fast paced, values driven, growing organization.
      • Strong analytic skills and technical savvy (MS Excel, SQL, Reporting tools such as Crystal, etc).Preferred Qualifications
        • HR Compensation experience or knowledge; Certified Compensation Professional (CCP) certification.
        • Project Management certification (PMP).
        • Experience with incentive compensation plan administration.
        • Experience in Financial Services and/or Wealth Management. First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.

          If you have a disability and need special assistance or an accommodation to apply for employment at First Citizens Bank, please contact our Human Resources department at 888.716.7199 or email us .

          EEO is the Law (pdf) - First Citizens Bank Participates in E-Verify (pdf) - Federal Notices for Candidates (pdf)

Keywords: First Citizens, Raleigh , Senior Manager, Incentive Compensation Systems, Executive , Raleigh, North Carolina

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