Account Manager

Company: Second Nature
Location: Raleigh
Posted on: February 22, 2021

Job Description:

We are looking for an Account Manager with direct sales or customer success and CRM experience selling B2B products/services. We're rapidly growing our B2B filter subscription offering. And an Ideal candidate will be able to grow our business by building successful, long-term client relationships.Responsibilities* Manage a portfolio of accounts to achieve long-term success* Develop positive relationships with clients* Act as the point of contact and handle customers' individual needs* Resolve conflicts and provide solutions to customers in a timely manner* Communicate well with account representatives to ensure total potential sales are realized* Detailed Reporting on the status of accounts and interactions* Track account targets to department and company objectives* Monitor sales metrics* Suggest actions to improve performance and identify opportunities for growth* Requirements* 2+ years proven work experience in Customer Success or B2B Account Management* Hands on experience in sales and an ability to deliver excellent customer experience* Knowledge of CRM software and MS Office (Salesforce and MS Excel in particular)* Understanding of sales performance metrics* Excellent communication skills and attention to detail* Strong business acumen with a positive, problem-solving attitudeThe Experience* Direct access to learn and work hand-in-hand with proven entrepreneurial leaders.* A supportive team to help you grow and unlock your full potential.* Competitive salary, bonuses and incentives.* Possible employee stock options, if performance warrants.* Cool downtown Raleigh office accommodations with paid parking.Recruiters and/or staffing agencies - We respect your hustle, but we do our best to keep our money in-house. Please don't contact us.We are an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: take action to ensure equal employment opportunity for all candidates and employees and to providing employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law. We does not tolerate discrimination or harassment based on any of these characteristics.Powered by JazzHRKEyRxbRiyG

Keywords: Second Nature, Raleigh , Account Manager, Executive , Raleigh, North Carolina