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Billing Manager

Company: PCLaw - Time Matters
Location: Raleigh
Posted on: February 16, 2020

Job Description:

Do you have a desire to grow your career within a high-performing culture and high-growth company? If you're someone who is highly motivated, you enjoy hands-on work, you're well organized, creative and efficient, with a high attention to detail...we want to hear from you!

At PCLaw - Time Matters---, we focus on only one thing - helping law firms around the world run the business of law more efficiently. With best-in-class on premise practice management software, we are innovating the way law firms track client data and manage billing, legal accounting, and trust accounting.

We are looking to grow our team with members who will help contribute to our company's core values. We really care about the work we do and the people we work with. We foster diversity, inclusiveness, talent, and respect. We strive for excellence in everything we do. And we never ever give up!

Our company provides a challenging and rewarding work environment and we are always working to form the best team, with emphasis on lifelong learning and development.

We hope you'll join us on our journey to improve the business of law!

Billing Manager - Raleigh, NC

What makes you successful in this role?

As a Billing Manager, you will be responsible for leading the finance department in Billing invoices to customers. This includes changes to customer subscriptions and ensuring that the customers order is fulfilled correctly. This position will assist the Collections Manager in managing two interns and insuring the entire billing and collections process is complete on a daily basis.

Organizational Role:

You will report directly to our Financial Controller.

Your responsibilities will include:

  • Adding new customer general & billing information into Zoura, as well as maintaining existing accounts.
  • Contacting customers for collection of past due accounts via phone calls, e-mail and letter correspondence.
  • Collaborating with the Sales and Customer Service departments to resolve customer disputes.
  • Actively monitoring the Accounts Receivables (A/R) aging for past due accounts and customers at risk of collection.
  • Working with third party debt collectors once debt reaches 120 days past due.
  • Ensuring customer orders are fulfilled correctly.
  • Performing special projects as assigned.

    Requirements

    What would we like for you to have?

    Required:
    • HS Diploma/GED, AA, or BS/BA Degree
    • 2+ years of experience in Billing, Customer Service, and Collections.
    • Demonstrated ability to gather and interpret data, compile information and prepare reports
    • Demonstrated ability to interact professionally and effectively, with internal and external customers, both in person and over the phone.
    • Ability to handle multiple tasks simultaneously while paying attention to detail.
    • Proficient in MS Office Suite, including Outlook, Excel and Word
    • Strong verbal and written communication skills.
      Preferred:

      • Experience with Zoura
      • Experience with Sales Force

        Benefits

        As a PCLaw - Time Matters--- team member, you'll become part of a quirky, fun-loving, relaxed environment. We play as hard as we work, while enjoying a competitive salary, medical, dental, and vision benefits, employment assistance programs, 401K, tuition reimbursement, and much more. Not to mention additional perks like free gym membership, company-paid team events, pre-stocked refrigerators and snacks, and a great break-out game room! Come be a part of our team!

        We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, height, weight, or any other characteristic protected by law.

        PCLaw - Time Matters--- recognizes institutions of higher education accredited by the Council for Higher Education Accreditation or equivalent.

        *Third party submittals will not be considered for this opportunity.

Keywords: PCLaw - Time Matters, Raleigh , Billing Manager, Executive , Raleigh, North Carolina

Click here to apply!

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