Application Support Engineer - 4260520
Posted on: May 17, 2022
Accenture Flex offers you the flexibility of local fixed
duration project-based work powered by Accenture, a leading global
professional services company. Accenture is consistently recognized
on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top
50 Companies for Diversity lists.
As an Accenture Flex employee, you will apply your skills and
experience to help drive business transformation for leading
organizations and communities. In addition to delivering innovative
solutions for Accenture's clients, you will work with a highly
skilled, diverse network of people across Accenture businesses who
are using the latest emerging technologies to address today's
biggest business challenges.
You will receive competitive rewards and access to benefits
programs and world class learning resources. Accenture Flex
employees work in their local metro area onsite at the project
significantly reducing and or eliminating the demands to
- Act as a Support Analyst role in for Banking Client, Critical
Time-sensitive application platform
- Collaborate with business users to provide analysis, understand
issues to provide solutions/resolutions promptly
- Support critical & high visibility applications, batches, and
other critical applications
- Work in banks' strategic Compliance platform for time-sensitive
applications and develop the relationship and create visibility
with business, development & IT management
- Escalate issues when required to ensure timely
- Responsible for monitoring business applications and services
in production as 2nd Level, mainly based on a web-based
application, SQL, Support Mailbox handling-including responding to
- Handling incident tickets, as well as business user,
- Batch job monitoring and troubleshooting Software Deployment,
Incident, Change and Problem Management, Quarterly Maintenance and
- Minimum 5 years' experience in Unix, SQL, and Production
- High School Diploma/GED
- Prior experience in ITIL
- Experience supporting web based applications is
- Should have deep knowledge of Service Now, Splunk etc is
- You have superb communication skills
- Should have very good analytical and problem solving skills
- Should be highly motivated & proactive team player, detail
oriented and ambitious
As required by Colorado Law under the Equal Pay for Equal Work
Act,Accenture provides a reasonable range of compensation for roles
that may be hired in Colorado. Actualcompensation is influenced by
a wide array of factors includingbut not limited to skill set,
level of experience, and specificoffice location. For the state of
Coloradoonly, the range ofstarting pay for this role is $37.83 to
$65.64 per hour and information on benefits is here .
The safety and well-being of our candidates, our people and their
families continues to be a top priority. Until travel restrictions
change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires
all employees to be fully vaccinated as a condition of employment.
Accenture will consider requests for accommodation to this
vaccination requirement during the recruiting process.
What We Believe
We have an unwavering commitment to diversity with the aim that
every one of our people has a full sense of belonging within our
organization. As a business imperative, every person at Accenture
has the responsibility to create and sustain an inclusive
Inclusion and diversity are fundamental to our culture and core
values. Our rich diversity makes us more innovative and more
creative, which helps us better serve our clients and our
communities. Read more here
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Accenture is an Equal Opportunity Employer. We believe that no one
should be discriminated against because of their differences, such
as age, disability, ethnicity, gender, gender identity and
expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race,
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or any other basis as protected by federal, state, or local
Accenture is committed to providing veteran employment
opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and
Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities
for persons with disabilities or religious observances, including
reasonable accommodation when needed. If you are hired by Accenture
and require accommodation to perform the essential functions of
your role, you will be asked to participate in our reasonable
accommodation process. Accommodations made to facilitate the
recruiting process are not a guarantee of future or continued
accommodations once hired.
If you would like to be considered for employment opportunities
with Accenture and have accommodation needs for a disability or
religious observance, please call us toll free at 1 (877) 889-9009,
send us an email or speak with your recruiter.
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Applicants for employment in the US must have work authorization
that does not now or in the future require sponsorship of a visa
for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or
an affiliated Accenture business may not be eligible for
Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. Additionally, employees who have access to
the compensation information of other employees or applicants as a
part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.
Keywords: Accenture, Raleigh , Application Support Engineer - 4260520, Engineering , Raleigh, North Carolina
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