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Monitoring Engineer

Company: APC
Location: Clayton
Posted on: November 22, 2021

Job Description:

Are you an experienced Monitoring Engineer? If so, let's talk!



Our client is actively seeking a talented Monitoring Engineer to work at their location in Raleigh, NC. This is a full-time, permanent position.



Job Overview:



The Monitoring Engineer will perform the implementation, management, integration, assessment, automation, and delivery of the monitoring platforms within a virtualized cloud architecture. Monitoring will involve diagnosing performance and availability issues across the multiple monitoring platforms and taking action before problems become critical. As the Monitoring Engineer, you understand that monitoring covers numerous complicated components interacting with and impacting each other and will therefore identify and implement monitoring from multiple sources.



Key Responsibilities:



--- Manage the N-Able (Solarwinds MSP) and LogicMonitor environments



--- Keep platforms fine-tuned, optimized, and up to date, and to reduce false positive rates



--- Build dashboards NOC/SOC visibility of the environment



--- Troubleshoot issues related to monitoring devices



--- Assist with creating new automation to optimize the monitoring platforms and the devices which are monitored



--- Document architectures, procedures, and processes for use by other cloud operators.



--- Create documentation for helpdesk to use and remediate issues on the first call.







Requirements:



3+ years' experience working with RMM monitoring solutions - managing and reacting to alerts, implementing and administering services security policies, patching

A college degree or equivalent work experience (5+ years).

Excellent communication, presentation, writing, and editorial abilities.

Excellent organizational and time management skills.

Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance, and propose solutions.

Require limited supervision and direction; drive results, and set priorities independently.

A proven level of experience in RMM solutions (N-Able, Solarwinds, LogicMonitor)

Ability to demonstrate a high level of competency in managing technical projects

Excellent communication skills.

Experience with project management.

Proficiency in computer usage, internet, and Microsoft Office suite of applications including O365.



Preferred Skills:





Microsoft Product Sets



Windows Server 2003 - 2019

Active Directory

Exchange 2010-2016

Microsoft O365 Suite

Terminal Services/RDS

SQL Server

Azure AD



Citrix Product Sets



PVS

Netscaler

ShareFile

User Profile Manager

Cloud Portal Services Manager



VMware product sets



ESXi 6.0 and above

vCenter 6.0 and above

vCloud Director 9.0 and above

vShield Edge 6.2 and above

Horizon View/Horizon DaaS



Misc product sets



FortiGate firewall by FortiNet

SalesForce

Veeam Backup and Replication

Zerto DRaaS

Duo 2FA

Knowledge on managing SSL Certificates.



Network



IPv4, IPv6

VLAN's

VPN's (IPSEC configuration/troubleshooting)

QoS

Subnetting

NAT

Port translation

Spanning tree

LACP, port channeling, and VPC's

HSRP

BGP

OSPF

RIP





Job Requisition #33391



APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!



Meet APC



Company - Staffing - 501 - 1000 employees



APC is a professional services organization focused on engaging people and positively impacting lives. We offer excellent benefits and the opportunity for longevity, working with our premier fortune 100 clients. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.



APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.

Keywords: APC, Raleigh , Monitoring Engineer, Engineering , Clayton, North Carolina

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