Wireless Engineer
Company: InfiCare Technologies
Location: Raleigh
Posted on: February 22, 2021
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Job Description:
Hi InfiCare has been providing Contingent Staffing and Direct
Hire staffing services to its clients across the US and in four
continents Since 2001. Starting from a modest beginning in 2001,
today we service clients ranging from Fortune 500 companies to
medium sized businesses as well as small niche firms. In US we are
based at Dulles, VA. We are hiring "Wireless Engineer" for one of
our clients. Job Title: Wireless Engineer Location: - Raleigh , NC
Duration: Start/End Dates: 2/8/2021 - 9/30/2021 Public Trust
Clearance/ Eligibility Required for this role. Job Description: Key
Responsibilities: The Telecom Wireless Tier 2 technician monitors
critical network elements and applications using the client's
internally developed proprietary dashboard(s) and the Cisco Prime
Infrastructure (CPI) management platform. The TWT2 technician
operates 7X24X365 to provide proactive and reactive support of the
wired and wireless infrastructure. The team troubleshoots, repairs
and maintains the telecommunications environment to ensure that all
sites and hardware experience little to no downtime. The TWT2
technician will monitor the systems and equipment and is expected
to resolve 85% of the issues, escalating to various teams if unable
to resolve and provide notification via the escalation standard
operating procedures as appropriate. Note: Must be available to
work onsite at client facility in Raleigh, NC. No remote work.
Required Skills: Support a Cisco centric WAN, LAN, and WLAN
environment. This includes routers, switches wireless controllers,
light weight access points (LWAP). Perform remote monitoring and
management of system alerts and notifications. Monitor system for
trouble areas and proactively resolve and document root cause.
Support internal run-and-maintain activities, including remote
monitoring and management system, respond to alerts, monitor health
and seek improvement opportunities. Make use of enterprise
monitoring tools (Solar Winds and Splunk). Function as a point of
escalation for operational entities regarding regular or complex
issues Work on daily service tickets while engaged on enterprise
wireless deployments Experience with wireless LAN controller and
Lightweight Access Points, preferably Cisco equipment. Basic
understanding of WLAN technologies, network management, 802.11
b/g/n/ac standards. Basic understanding of security protocols and
authentication (WPA2, EAP-TLS, 802.1x, AAA) and experience with
RADIUS solutions (preferred: NPS and/or ISE). Preferred skills:
Associates degree in engineering, computer science or information
technology. A Bachelor degree is a plus. Otherwise, applicant must
have one or more of the following industry certifications - CCENT
CWNA, CWSP. Motivated self-starter who approaches technical
problems with creative solutions. Ability to multitask, attention
to detail, excellent organizational skills, good follow-up and
judgment. Ability to work both independently and within a team
environment backed up by strong communication skills. Ability to
clearly communicate both business and technical terms and
information/requirements/instructions to a wide variety of
audiences (face-to-face, teleconference, phone and email) Ability
to write technical/functionality specification documentation such
as Knowledgebase articles and/or Wiki. Ability to work in a team
environment Basic operational experience with Cisco Wireless LAN
Controllers, wireless access points, and management systems Basic
experience with enterprise networking, monitoring, troubleshooting,
and management tools. Experience with incident management tools
such as Remedy and/or Service Now Preference will go to those that
have: CCNA 1+ years in a wireless networking environment 1+ years
supporting Cisco and/or Aruba monitoring platforms Additional
Provisions Pass both a client mandated clearance process to include
drug screening, criminal history check and credit check. If a
candidate is given an interim clearance, continuation of employment
is then based on the candidate receiving a sensitive clearance. All
candidates must be a , or have permanent residence status ().
Candidate must have lived in the United States for the past 5
years. Cannot have more than 6 months' travel outside the United
States within the last five years. Military Service excluded.
(Exception does not include military family members.) The enforced
dress code is business casual, i.e. collared shirt with slacks for
men, no skirts above the knee for women. Must be available to
travel 40% Place and Period of Performance Hours of support: The
standard work week for staff will be 5 days a week and 8 hours per
day on in a 7x24x365 operations that has three shifts. Work week is
Sun Thurs or Tues Saturday - provided by Dice
Keywords: InfiCare Technologies, Raleigh , Wireless Engineer, Engineering , Raleigh, North Carolina
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