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Wireless Engineer

Company: InfiCare Technologies
Location: Raleigh
Posted on: February 22, 2021

Job Description:

Hi InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today we service clients ranging from Fortune 500 companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. We are hiring "Wireless Engineer" for one of our clients. Job Title: Wireless Engineer Location: - Raleigh , NC Duration: Start/End Dates: 2/8/2021 - 9/30/2021 Public Trust Clearance/ Eligibility Required for this role. Job Description: Key Responsibilities: The Telecom Wireless Tier 2 technician monitors critical network elements and applications using the client's internally developed proprietary dashboard(s) and the Cisco Prime Infrastructure (CPI) management platform. The TWT2 technician operates 7X24X365 to provide proactive and reactive support of the wired and wireless infrastructure. The team troubleshoots, repairs and maintains the telecommunications environment to ensure that all sites and hardware experience little to no downtime. The TWT2 technician will monitor the systems and equipment and is expected to resolve 85% of the issues, escalating to various teams if unable to resolve and provide notification via the escalation standard operating procedures as appropriate. Note: Must be available to work onsite at client facility in Raleigh, NC. No remote work. Required Skills: Support a Cisco centric WAN, LAN, and WLAN environment. This includes routers, switches wireless controllers, light weight access points (LWAP). Perform remote monitoring and management of system alerts and notifications. Monitor system for trouble areas and proactively resolve and document root cause. Support internal run-and-maintain activities, including remote monitoring and management system, respond to alerts, monitor health and seek improvement opportunities. Make use of enterprise monitoring tools (Solar Winds and Splunk). Function as a point of escalation for operational entities regarding regular or complex issues Work on daily service tickets while engaged on enterprise wireless deployments Experience with wireless LAN controller and Lightweight Access Points, preferably Cisco equipment. Basic understanding of WLAN technologies, network management, 802.11 b/g/n/ac standards. Basic understanding of security protocols and authentication (WPA2, EAP-TLS, 802.1x, AAA) and experience with RADIUS solutions (preferred: NPS and/or ISE). Preferred skills: Associates degree in engineering, computer science or information technology. A Bachelor degree is a plus. Otherwise, applicant must have one or more of the following industry certifications - CCENT CWNA, CWSP. Motivated self-starter who approaches technical problems with creative solutions. Ability to multitask, attention to detail, excellent organizational skills, good follow-up and judgment. Ability to work both independently and within a team environment backed up by strong communication skills. Ability to clearly communicate both business and technical terms and information/requirements/instructions to a wide variety of audiences (face-to-face, teleconference, phone and email) Ability to write technical/functionality specification documentation such as Knowledgebase articles and/or Wiki. Ability to work in a team environment Basic operational experience with Cisco Wireless LAN Controllers, wireless access points, and management systems Basic experience with enterprise networking, monitoring, troubleshooting, and management tools. Experience with incident management tools such as Remedy and/or Service Now Preference will go to those that have: CCNA 1+ years in a wireless networking environment 1+ years supporting Cisco and/or Aruba monitoring platforms Additional Provisions Pass both a client mandated clearance process to include drug screening, criminal history check and credit check. If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance. All candidates must be a , or have permanent residence status (). Candidate must have lived in the United States for the past 5 years. Cannot have more than 6 months' travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.) The enforced dress code is business casual, i.e. collared shirt with slacks for men, no skirts above the knee for women. Must be available to travel 40% Place and Period of Performance Hours of support: The standard work week for staff will be 5 days a week and 8 hours per day on in a 7x24x365 operations that has three shifts. Work week is Sun Thurs or Tues Saturday - provided by Dice

Keywords: InfiCare Technologies, Raleigh , Wireless Engineer, Engineering , Raleigh, North Carolina

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