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Network Engineer - Tier 2 and 3 - Secret Clearance Required

Company: TEKsystems, Inc
Location: Raleigh
Posted on: February 15, 2020

Job Description:

TEKsystems has multiple openings for Network Engineers with experience on a tier 2 and a tier 3 level. These roles will work a first shift and will require an active DOD government Secret level clearance based on the customers they support. This role is heavy on implementation, troubleshooting, maintenance, and upgrades of Routers and Switches. The network environment is primarily Cisco networking equipment. Role and Responsibilities: * Identify customer problems and resolve issues through exceptional troubleshooting of networks with mixed media & protocols.* Act as an escalation point for Tier 1 or 2 incidents and inquiries. * Display Tier 2 or 3 and/or Intermediate level proficiency and associated experience supporting Cisco network products and protocols, primarily R&S. Data Center and Security knowledge are a plus. * Validate, implement, document, and execute scheduled Change Management tasks.* Provide support to internal and external customers during critical service-related issues. * Understand customer expectations and manage or set proper expectations. Required Skills: * Sole US Citizenship with active Secret US Government Security Clearance * 3-5+ years experience supporting and troubleshooting applications and networks within large enterprise environments * Hands on experience configuring and troubleshooting Cisco Routers, Switches, and Firewalls.* Experience in a customer facing support role * Familiarity with virtualization technologies (ESXi).* CCNP/CCNA or equivalent Industry Certification obtained, or equivalent experience.* Strong communication skills - both oral and written The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Keywords: TEKsystems, Inc, Raleigh , Network Engineer - Tier 2 and 3 - Secret Clearance Required, Engineering , Raleigh, North Carolina

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