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FT Staff: Director-Writing Center

Company: Shaw University
Location: Raleigh
Posted on: May 28, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Reporting to the Associate Vice President-Academic Affairs, The Writing Center Director is responsible for the
overall direction and management of the Writing Center. This includes day-to-day administrative and managerial
leadership of the Writing Center in order to develop the writing skills of University students. The nature and
diversity of the job require special abilities, dedication and commitment to the University's mission and strategic
objectives. The position is accountable for the optimal operation of the Writing Center through effective personal
management of subordinate personnel, interpersonal relationships, projects, materials, budgetary costs, and
continuous quality improvement. Essential Job Functions:

  • In support of the University's established strategic goals, priorities and objectives, ensures quality-efficient
    programs and services are provided from within the Writing Center.
  • -Develops and implements timely and effective supporting actions and procedures.
  • -Effectively applies knowledge and understanding of the University's mission and Writing Center
    operation, as they relate to the development of effective strategic objectives to create appropriate
    outcomes-based assessment, analysis and decision making.
  • Maintains up-to-date knowledge and ensures compliance with all University policies and procedures,
    including but not limited to:
  • -Policies relating to curricula, admissions, financial aid fiscal obligations, graduation requirements,
    student affairs, facilities and other University activities.
  • -Policies relating to harassment, student relationships, FERPA, intellectual property, equal opportunity
    and affirmative action, conflicts of interest, nepotism, outside employment and fiscal accountability,
    travel and transportation.
  • -As applicable the Faculty Handbook (accessible on the University's intranet site).
  • -As applicable the Student Handbook (accessible on the University's intranet site).
  • -The Employment Handbook policies and procedures, which affect all faculty and staff (accessible on
    the University's intranet site), including staffing and recruitment, workplace expectations,
    performance, compensation and payroll, benefits, safety and security, communication and training.
  • -Demonstration of professional conduct at all times and at any University-related events.
  • -Refraining from behavior that disrupts the business operations of the University; brings the employee
    into public disrepute, scandal or ridicule; or that reflects unfavorably upon the reputation or the high
    moral or ethical standards of the University.
  • -Ensuring the security of University assets and the confidentiality of all sensitive and personal
    information relating to business operations, students and personnel; limits exposure of confidential
    information to a job-related and need-to-know basis only.
  • -Following and ensuring compliance with external regulatory institutions and organizations.
  • -Compliance with applicable recordkeeping and procedural regulations.
  • -Maintains an on-going customer satisfaction process.
  • -Ensures University website information relating to relevant oversight area(s) is maintained with up-to-date
    information that reflects positively on the University's image.
  • -Ensures a response to external inquiries within 48 hours.
  • -Executes all administrative requests and addresses problems and/or complaints in conjunction with the
    appropriate Shaw University administrative unit for the timely resolution of each request and problem
  • -Develops and provides oversight of the Writing Center's instructional activities, designed to enhance the
    writing competencies of University students, including the effectiveness of:
    R e v i s e d D e c e m b e r 2 0 1 6 P a g e 2 - 4
  • -The Writing Center Online program and the QEP blog.
  • -One-on-one consultations to students.
  • -Assistance to students working with the online tutorial.
  • -Engaging students in conversations that help to draw out and express their ideas.
  • -Assistance to students whose first language is not English.
  • -Assessing students with writing difficulties and formulating individual plans for correcting those
    difficulties through instructor-student sessions.
  • -Reviewing writing assignments and providing feedback.
  • -Discussion of strategies for writing in a variety of discursive modes (i.e., academic courses,
    dissertations, and thesis).
  • -Providing prompt and effective customer service, including technical assistance to website users.
  • -Develops and presents effective and knowledge-relevant workshops/seminars.
  • -Develops and trains faculty to improve their writing assessment skills and student writing in both core and
    upper-level curricula.
  • -Effectively markets the Writing Center.
  • Advises the Associate Vice President for Academic Affairs on major developments or challenges
    associated with the operation of the Writing Center.
  • -Provides status updates regarding outstanding work responsibilities.
  • -Other duties as assigned.Education and/or Experience
    • A Master's degree in English Composition from an accredited college or university or a related discipline, with credentials to serve as a faculty member.
    • Three years of related experience working with college-level students in an academic setting to strengthen their writing and critical thinking skills; OR an equivalent combination of training and experience.
    • Proficient in Word, Excel, PowerPoint, Publisher, proper document preparation and formatting, and general business protocol. Must be proficient in the following software functions: mail merge, tables, charts and graphs, spreadsheets, and email.Required Ability to:
      • Effectively lead and direct the University's Writing Center services and personnel to meet desired objectives.
      • Effectively instruct college-level students in the development of enhanced writing competencies.
      • Work with students from diverse cultural backgrounds and various levels of academic preparation.
      • Research and analyze the effectiveness of Writing Center operations to arrive at valid conclusions, recommendations, and plans of action.
      • Exercise initiative and sound judgment in making decisions, in interpreting and applying internal policies and governmental regulations, in delegating responsibilities and in planning and analyzing Writing Center services.
      • Effectively plan, develop and maintain the Writing Center budget.
      • Flexibility and willingness to periodically travel independently and work extended workdays and occasional weekends as needed to meet desired objectives.
      • Legally operate an automobile, possession of a valid driver's license, and an insurable driving record.Other CompetenciesMust have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision,
        commitment, and experience in achieving goals and pursuing excellence is critical. Should be perceived by
        others as an effective leader and detail oriented with a multi-task aptitude. Should also be regarded by others as
        someone who can maintain confidentiality. Should relate well with others and promote a positive demeanor and
        personal projection of a professional, resourceful image. Should be discreet and tactful with sound judgment, and
        creative and forward thinking. Should also be self-motivated with demonstrated high maturity level and
        cooperation in maintaining working relationships with those contacted in the performance of duties. Should be
        comfortable working under deadline pressure with reliable, regular attendance at work. Grooming and dress
        should be appropriate for professional office environment. Should also have strong oral and written presentation
        skills. Must be able to read, write and speak fluently in English.We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, or any other legally protected status.QualificationsEducationRequiredMasters or better in English or related field.ExperienceRequired3 years: Experience working with college-level students in an academic setting to strengthen their writing and critical thinking skills

Keywords: Shaw University, Raleigh , FT Staff: Director-Writing Center, Advertising , Raleigh, North Carolina

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