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Social Media Manager

Company: Flagship Social
Location: Raleigh
Posted on: March 28, 2020

Job Description:

ROLE AND RESPONSIBILITIESThe position will primarily require overseeing and working with account managers and content writers across several clients as well as developing social media strategies for new or existing clients. The role will also involve working directly with some high-profile clients and involve content creation and account management job functions. This will include building positive working relationships, writing short and long form social media content, managing multiple client relationships and different approval processes, monitoring various social media accounts, and optimizing paid social media spend across the organization. In terms of social media strategy generation, the successful candidate will be responsible for capturing relevant details from a client's life, holistically understanding the client's personal brand, and ensuring that the content that is being created for the client is on-brand, timely and relevant. The successful candidate will have a large sense of creativity, an extremely robust understanding of social media best practices, and a good understanding of paid social media tactics.The candidate will be expected to maintain confidentiality; a non-disclosure agreement will be required. The successful candidate will also need to stay up-to-date with technologies and trends in social media, applications, and current events. Flexible hours will be allowed, but off-site and after-hours work will be necessary and expected. The successful candidate will be evaluated based on client satisfaction.QUALIFICATIONS AND EDUCATION REQUIREMENTS--------------College degree, preferably in marketing, communications, journalism or English--------------Experience managing social media channels for a brand or individual--SKILLS AND EXPERIENCE--------------Preferred work experience as a social media manager or client account manager. --------------Experience creating platform-specific social media strategies.--------------Hands-on experience in content management. --------------Flexible, excellent interpersonal skills, high emotional intelligence, and ability to follow through. --------------Ability to think creatively and generate innovative ideas for the client. --------------Strong knowledge of social media best practices across various platforms. --------------Robust vocabulary. --------------Capable of bringing new insights to the team based on analytical understanding. --------------Ability to work well in a close team environment and wear different hats as needed. --------------Knowledge of different brand voices and how to apply them appropriately while doing the necessary background research to become an expert in each field.--------------Ability to multitask, meet deadlines, and work under pressure.--------------Experience with or willingness to quickly learn social media management tools such as Hootsuite, HeyOrca, or Sprout Social.--------------Strong attention to detail and a commitment to maintaining long term professional relationships.BONUS QUALITIESThe following are not required for the position, but will boost a candidate's standing during the process:--------------Experience in, or knowledge of, the aviation industry--------------Understanding of international social media trends--------------Experience working in, or studying, the German or Chinese languages and culturesAdditional Notes: Domestic travel may be required.Start date negotiable, preferred start: 4/15 - 5/1

Keywords: Flagship Social, Raleigh , Social Media Manager, Advertising , Raleigh, North Carolina

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