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Desktop & Client Support Admin (Raleigh Campus) - Full time - Days

Company: WakeMed
Location: Raleigh
Posted on: January 16, 2022

Job Description:

About WakeMed:
.Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the healthandwell-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added valuetothe communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center,Children'sHospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the morethan 300 physiciansemployed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.
As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status
Position Information:
The Desktop and Client Support Administrator is responsible for providing reliable, effective, and efficient client side computing environments across all WakeMed locations. Provides input to the current architecture, planning, and maintenance strategies of the enterprise desktop, Virtual Desktop Infrastructure (VDI), and mobile device environments. Performs desktop and laptop system image management and application packaging process deployments, and patch management to ensure efficient system delivery and also provides Tier 3 technical support to the Desktop and Client Services Technicians.
Experience Requirements:
1 Year Information Technology - Desktop Operations and Support And Information Technology - System Image Management And Information Technology - Application Deployment And Information Technology - Mobile Device Management And Information Technology - Audio Visual In Large-scale User Environment Required - With Associate's Degree In Healthcare - Multi-Hospital System Preferred - And 3 Years Required - With High School Diploma
Education Required:
Associate's Degree In Information Technology Or Computer Science Or Related Field Preferred - Or High School Diploma or Equivalent Required - Or Equivalent Experience
Licensure/Certification Requirements:
Network Technology Or Related Certification Preferred
Hours of Work:
Moday- Friday 0800-1630
Weekend Requirements:
As Needed
Call Requirements:

Keywords: WakeMed, Raleigh , Desktop & Client Support Admin (Raleigh Campus) - Full time - Days, Administration, Clerical , Raleigh, North Carolina

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