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Administrative Support Supervisor - Patient Access Rex

Company: UNC Health
Location: Raleigh
Posted on: November 22, 2021

Job Description:

Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This position provides direction and supervision to a large group (ten or more) of clerical employees, including selection, counseling, scheduling, and distributing workload. Employees in this class are considered experts within the area of assignment and provide assistance to both subordinates and other staff. Responsibilities: 1. Ensures all staff are properly trained. Provides on-the-job training and identifies broader training needs that may be addressed with formal training for the unit. 2. Establishes departmental goals and objectives. Develops policies and procedures to accomplish objectives. Communicates new and changes to existing policies and procedures. 3. Establishes priorities within the unit supervised, establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit 4. Provides input to departmental budget process and monitors to ensure fiscal accountability. May establish work unit operational budget 5. Resolves work problems utilizing operational, technical, and program knowledge. Serves as primary resource for employees with regard to problems, interpretation and application of policies and procedures 6. Reviews work of subordinates and productivity reports to ensure that the quality and quantity of work performed meets internally established goals for timeliness and to determine areas for improvement. Suggests and participates in quality improvement initiatives for the work unit and the department. Other Information Education Requirements: High School diploma or GED Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: Four (4) years of clerical or administrative experience If Bachelor's degree, two (2) years of clerical or administrative experience required If Associate's degree, three (3) years of clerical or administrative experience required Job Details Legal Employer: NCHEALTH Entity : Shared Services Organization Unit : Patient Access Rex Work Type : Full Time Standard Hours Per Week : 40.00 Work Schedule : Day Job Location of Job : US:NC:Raleigh Exempt From Overtime : Exempt: No

Keywords: UNC Health, Raleigh , Administrative Support Supervisor - Patient Access Rex, Administration, Clerical , Raleigh, North Carolina

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