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Patient Services Coordinator - Front Office

Company: Community Psychiatry
Location: Wake Forest
Posted on: November 22, 2021

Job Description:

DescriptionAbout the RoleAs the Patient Services Coordinator, you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care. We believe that by cultivating a community of caring professionals, we change lives for the better. And it's not just our clinical team planting the seeds of change - each individual interaction impacts the lives of our patients and one another.QualificationsHigh School Diploma or equivalent2+ years of recent admin/clerical experience 2+ years of customer service experienceSimilar experience within a healthcare setting preferredExperience with NextGen desiredMulti-line phone experienceCash handling experience Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)Ability to work in a fast-pace, team-oriented environmentDemonstrated problem-solving skillsExcellent interpersonal and verbal/written communication skillsStrong organizational skills and attention to detailBenefitsWe offer a robust benefits package to include:Medical, dental, vision, life, and long-term disability Menu of voluntary plans, including pet, legal services, and accident insurance.10 paid holidays and a generous paid time off package.About CPCommunity Psychiatry and MindPath Care Centers have joined together to create a clinically-driven mental health services organization. With 70+ locations nationally and more than 350 clinicians (and growing!), we are committed to increasing access to mental health services through a collaborative approach by integrating modern mental health treatments and technologies to create optimal patient experience. We provide comprehensive and individualized outpatient mental health treatment services - meeting patients where they are in their mental health journeys.Join our community and discover how rewarding work can be!Community Psychiatry is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state or local law.

Keywords: Community Psychiatry, Raleigh , Patient Services Coordinator - Front Office, Administration, Clerical , Wake Forest, North Carolina

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