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Finance & Acctg Representative -Outpatient Rehab Registration (full-time)

Company: WakeMed Health & Hospitals
Location: Raleigh
Posted on: January 15, 2022

Job Description:

About WakeMed:

Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that

promotes the valuing of differences, respect for people and cooperativeness among our diverse

workforce. WakeMed does not discriminate against any employee or applicant in any terms or

conditions of employment. All applicants/employees are considered for employment, transfer,

promotion or training without regard to race, religion, color, gender, gender identity/expression,

genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:

The Finance & Accounting Rep is responsible for taking all necessary actions to ensure that the patient's administrative needs are accurately handled from point of entry into the rehab program through discharge from the program(s). Position provides excellent customer service to include welcoming and greeting patients, staff, providers, referral sources and visitors, both in person and on the telephone. Optimizes patient and referral source satisfaction and provider time by resourcefully scheduling appointments in person or by telephone. Completes and accurately collects information associated with the pre-registration and registration of all rehab outpatients and inpatients. Performs multiple duties such as but not limited to: answering phones, greeting patients and visitors, managing referrals for service electronically and manually, managing and scheduling patient appointments, managing resource schedules, medical record management including scanning paper documents, verifying benefits, obtaining insurance pre-certification and reauthorizations, and handling point of service collections. Ensures that the data collected allows patient treatment to proceed without undue delay and conforms to regulatory compliance requirements. Position assists with bill-hold work queue management, providing corrective actions to facilitate bill release. Stays current with organizational and insurance industry changes including Medicare, Medicaid and Managed Care and applies knowledge to job duties. Maintains strong relations with clinical departments, call center, referral sources and other financial departments and collaborates with related changes in contracts, policies and procedures.

Experience Requirements:

1 Year Patient Registration Required - And 1 Year Related Position Experience Required - And

Education Required:

High School Diploma or Equivalent Required

Licensure/Certification Requirements:

Not Applicable

Hours of Work:

Monday-Friday. Hours varies between 7am-530pm

Weekend Requirements:

No Weekends

Call Requirements:


Keywords: WakeMed Health & Hospitals, Raleigh , Finance & Acctg Representative -Outpatient Rehab Registration (full-time), Accounting, Auditing , Raleigh, North Carolina

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