RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

Tax Associate

Company: Intuit
Location: Raleigh
Posted on: November 22, 2020

Job Description:

OverviewIf youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.* Prior tax preparation experience in a tax practice or retail setting required.* PTIN required* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA* Strong customer service skills with ability to empathize and instill confidence* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner* Strong Research skills and the ability to quickly use online resources to find answers* Critical thinking and problem solving* Persistence and determination* Willingness to utilize audio/visual tools to communicate with customers* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well* Friendly and reassuring on camera* Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns* Compiling/preparing tax returns for TurboTax Customers* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review* Communicate directly with the customer as needed* Coordinate customer meetings and follow-up* Communicate updates to credentialed tax experts on assigned customers* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:* Accurate and complete customer data entered in tax returns for credentialed tax expert review* High quality customer interactions and experiences* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions* Proficient with technology and solid knowledge of computer operations and software.* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer* Document customer interactions* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Raleigh , Tax Associate, Accounting, Auditing , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Accounts Receivable Billing and Collection Specialist
Description: McKesson Corp is a Fortune 7 company and is one of the largest providers of medicines, pharmaceutical supplies and health information technology IT products and services in the United States with revenues (more...)
Company: McKesson
Location: Raleigh
Posted on: 11/25/2020

General Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Raleigh
Posted on: 11/25/2020

Remote Experienced Tax Preparer - Seasonal
Description: Overview If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our (more...)
Company: Intuit
Location: Fayetteville
Posted on: 11/25/2020


Transactional Accountant
Description: Job Description RESPONSIBILITIES Manage incoming inquiries within departmental KPIs Create monthly journal entries Utilizing SalesForce CPQ for invoice adjustments Reconciliation of intercompany transactions (more...)
Company: insightsoftware
Location: Raleigh
Posted on: 11/25/2020

Financial Advisor Apprenticeship
Description: Are you a transitioning Service Member or Veteran looking for a rewarding career in the Financial Services industry The Role You'll PlayAre you an ambitious Military Service Member or Veteran looking (more...)
Company: Transition Overwatch
Location: Raleigh
Posted on: 11/24/2020

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs (more...)
Company: USA Labor Services
Location: Rocky Mount
Posted on: 11/25/2020

General Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Cary
Posted on: 11/25/2020

Regional Sales Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Cary
Posted on: 11/25/2020

General Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Fayetteville
Posted on: 11/25/2020

Remote Tax Senior (Contract)
Description: Remote Tax Senior Compensation: 45 - 55 / hour Location: Remote Duration: 2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley Solutions
Location: Greensboro
Posted on: 11/25/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds